Originally Posted by chaddict
I pulled my box apart because the amp would not stop clicking in & out and I discoverd the plastic basket a metal heatsink had broke off and was laying against the basket & connector. Why do the put a metal plate against the magnet is, WOW. why? I need some somebody to contact me for replacement, thanks
You will need to contact Customer Service on Monday at 1-800-THE-TUBE. They will issue you a Return Authorization Number and get the process started.
As for your questions regarding the design of the subwoofer, the what and the why, that is a lengthy conversation, especially if you are not familiar with driver design, i.e., motor assembly. Give Tech. a call at 1-800-THE-TUBE ext. 226 to talk shop.