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Old 07-29-2011, 07:35 PM
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Default My phat tuesday dvc 12inch fell apart

I pulled my box apart because the amp would not stop clicking in & out and I discoverd the plastic basket a metal heatsink had broke off and was laying against the basket & connector. Why do the put a metal plate against the magnet is, WOW. why? I need some somebody to contact me for replacement, thanks
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Old 07-29-2011, 07:37 PM
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Help 0003 Re: My phat tuesday dvc 12inch fell apart

I have all my paperwork from Crutchfield saying I'm under Warranty still.
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Old 07-29-2011, 07:42 PM
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Default Re: My phat tuesday dvc 12inch fell apart

I just want a replacement, I LOVE THE SUBWOOFER!
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Old 07-30-2011, 09:49 AM
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Default Re: My phat tuesday dvc 12inch fell apart

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Originally Posted by chaddict View Post
I pulled my box apart because the amp would not stop clicking in & out and I discoverd the plastic basket a metal heatsink had broke off and was laying against the basket & connector. Why do the put a metal plate against the magnet is, WOW. why? I need some somebody to contact me for replacement, thanks
You will need to contact Customer Service on Monday at 1-800-THE-TUBE. They will issue you a Return Authorization Number and get the process started.

As for your questions regarding the design of the subwoofer, the what and the why, that is a lengthy conversation, especially if you are not familiar with driver design, i.e., motor assembly. Give Tech. a call at 1-800-THE-TUBE ext. 226 to talk shop.
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Last edited by heavyduty; 07-30-2011 at 11:23 AM.
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Old 07-30-2011, 01:42 PM
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Thank You Re: My phat tuesday dvc 12inch fell apart

Thanks, Heavy Duty, I sure hope the same series is still in the line up, cause it was lethal, it would make your eyes vibrate, in a L-port box. Still this sucks and such a p.i.t.a.!
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Old 07-30-2011, 06:42 PM
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Default Re: My phat tuesday dvc 12inch fell apart

I can now tell the difference in a powerful sub and a low watt sub (rockford P1) my temporary loaner.
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Old 07-30-2011, 08:11 PM
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Default Re: My phat tuesday dvc 12inch fell apart

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I can now tell the difference in a powerful sub and a low watt sub (rockford P1) my temporary loaner.
Listen to your ears, much more then just a slogan. I think you get the idea.
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Old 08-10-2011, 08:17 PM
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Default Re: My phat tuesday dvc 12inch fell apart

Well it seems that the speaker is testing out fine. I am looking in to the sub channel might be failing. I'll be back.
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Old 11-06-2011, 06:36 AM
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Default Re: My phat tuesday dvc 12inch fell apart

after testing and checking the sub was bad. Crutchfield was very cool about letting me return it. I would buy another I you made them that is.
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