Thanks so much for your response. Let's see if I can answer some of your ?'s in return.
1. I'm using the rear channels to connect the tube. Connecting using the high-level inputs. Should I try the front channels? I didn't think that it mattered, maybe that's a wrong assumption?
2. When I move balance from middle to left, I don't really notice a difference. It's only when I move right that I notice the tube cutting out.
3. As far as the phase goes. I've had the switch in both up and down positions and have noticed no change in output and right side still doesn't work. Unless there's something more to the phase thing. They way I understood it was "flip the switch to see if it sounds better". If there's more to it, you'll have to forgive my ignorance on that subject.
4. I used the multitester to make sure I had signal from the head unit to the tube. More than that, I grabbed an old speaker and hooked it up to the right speaker wires and had signal. NOTE on that, this may be a "Here's your sign" thing but I didn't check using the terminals that connect into the tube. I just cut the sheathing back to expose the wire close to the tube and checked it there.
One more thing I thought about trying, and that is, instead of using the fast connect harness clip that snaps into the tube, I thought I'd cut that off and splice the existing wires into the "bazooka" clip/connection that came with the tube. Maybe one of the terminals in the fast connect clip is not making the connection.
Or maybe try the low-input cables? IDK, I'm just grasping at straws. My knowledge is limited as I'm sure you can probably tell.
I'll have to fill out the warranty form. Thanks for the link. Hopefully we can figure this out. To be honest, I'm still happy with just one side working, I'll be friggin ecstatic to get both working.
Originally Posted by heavyduty
Welcome to the Bazooka Forum nepharius. Concerning your BTA10100, what channels are you using for the signal source for the Tube, front or rear? What, if anything happens when you set the balance to the left only? Have you verified that the inputs to the Tube are in phase? If so, how? Also, what are checking for using your multi-tester?
It is too early to tell if you are having an internal issue with the amplifier. If it turns out you do have a problem with the Tube, you can work with Crutchfield or send it to Bazooka to be repaired or replaced under warranty. Just be sure to fill out the warranty registration, you can do that here on the website.