Re: BTA8200 Problems
I'm sorry you have experienced problems with your BTA8200. The amplifier in the BTA8200 is the same amplifier as in the BTA10200. The only difference in the two models is the woofer and cabinet size. If you can provide a purchase receipt showing you purchased from an authorized dealer 16 months ago, I 'll see what I can do about covering your unit under warranty. You do not mention in your message who you purchased your unit from, and why you waited so long to try your unit. You can contact our customer service department at (800) 843-8823 to obtain a return authorization number. You will need to provide the serial number of the unit as well as a copy of your purchase receipt. Again, I'm sorry you have experienced problems with your unit. I'm sure we can get your unit in working order again.