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Search: Posts Made By: CJ
Forum: Customer Service 01-23-2013, 08:06 AM
Replies: 2
Views: 879
Posted By CJ
Re: Very early sas Bazooka 6.5/6 inch?

The unit you have is probably a model T62 which is about 20 years old. You do not mention if the tube works or not. The current passive 6" model that we make is the BT6014 and retails between $99...
Forum: Customer Service 09-14-2012, 07:23 AM
Replies: 1
Views: 1,513
Posted By CJ
Re: old school 10" SAS Bazookas (early 90's) pricepoint?

You're best bet to determine value is to look on ebay at models similar to yours. Do you know what model you have? If not, get the serial number off of the unit and I can determine model number for...
Forum: Customer Service 08-06-2012, 04:16 PM
Replies: 7
Views: 1,490
Posted By CJ
Re: BTA8100 BT recently developed problem

the address you need to ship your unit to is:

Southern Audio Services, Inc.
14763 Florida Blvd.
Baton Rouge, LA 70819

Make sure you put your RA number on the outside of the box.
Forum: Customer Service 08-06-2012, 07:14 AM
Replies: 7
Views: 1,490
Posted By CJ
Re: BTA8100 BT recently developed problem

Contact customer service at (800) 843-8823. You will need to provide the model and serial number for the unit. The serial number can be found on the inside rim of the half moon port on top of the...
Forum: Customer Service 06-05-2012, 12:25 PM
Replies: 5
Views: 985
Posted By CJ
Re: Need help identifying my tube.

The technician believes the tube you have is a RS10A. We no longer carry the amplifier for that tube. If your amp works and you need to replace the woofer, we do still have the replacement woofers....
Forum: Customer Service 06-05-2012, 11:18 AM
Replies: 5
Views: 985
Posted By CJ
Re: Need help identifying my tube.

Based on the serial number to the woofer, it is a WF10R which is a standard 10" woofer that was used probably 20-25 years ago? You would need to send a picture of the amplifier with pin...
Forum: Customer Service 06-05-2012, 10:49 AM
Replies: 5
Views: 985
Posted By CJ
Re: Need help identifying my tube.

If you recently purchased your tube, you should refer to your packing slip. We can determine which model you have by the serial number. The serial number to the tube can be found on the inside rim...
Forum: Customer Service 08-02-2011, 07:28 AM
Replies: 5
Views: 3,377
Posted By CJ
Re: Back of my Mardi Gras phat tuesday 12 fell off

Customer Service was unable to assist you as we no longer carry product in the woofer category. Crutchfield purchased all remaining inventory. As stated earlier, you will need to contact them for...
Forum: Customer Service 08-01-2011, 02:11 PM
Replies: 5
Views: 3,377
Posted By CJ
Re: Back of my Mardi Gras phat tuesday 12 fell off

The Mardi Gras line has been discontinued through Bazooka. Crutchfield purchased all remaining inventory. If Crutchfield also no longer has these in stock, they should be able to provide you with a...
Forum: Customer Service 01-18-2011, 10:56 AM
Replies: 22
Views: 7,161
Posted By CJ
Re: EL8A-HP help needed

The woofer and the amplifier are the working components of the tube. The repair cost of $49.95 for the amplifier is inexpensive compared to the cost of purchasing new units. Even if you had to...
Forum: Customer Service 01-17-2011, 11:29 AM
Replies: 22
Views: 7,161
Posted By CJ
Re: EL8A-HP help needed

I am sorry, but that price is no longer valid. The new price would be $49.95, and you would need to have a return authorization issued for you to return your amplifier to us. If you choose to do...
Forum: Customer Service 11-08-2010, 04:44 PM
Replies: 1
Views: 1,854
Posted By CJ
Re: Replacement Tubes...?

Please contact our office at (800) 843-8823. We will need to have a return authorization issued for you to return your woofers to us to be put into a cabinet. We do not sell the cabinets without...
Forum: Customer Service 08-12-2010, 07:28 AM
Replies: 1
Views: 1,723
Posted By CJ
Re: RBCM-100 is sold out everywhere as of 8/12/2010

We apologize for the delay in getting this model back in stock. We do expect to receive these within the next 2 weeks, so retailers should be getting them very soon after that.
Forum: Customer Service 06-29-2010, 04:16 PM
Replies: 3
Views: 2,499
Posted By CJ
Re: HiFi sound connection

I am sorry you have experienced a problem with getting a response from Hi-fi Sound Connection. I will be sending them a copy of your post so that they can look into this issue for you. I also...
Forum: Customer Service 05-04-2010, 07:29 AM
Replies: 1
Views: 1,410
Posted By CJ
Re: Speakerless Tube

We do not sell just the enclosure. If you have a 12" model that has a defective cabinet, we can issue a return authorization for you, and have the cabinet replaced. In order to quote repair...
Forum: Customer Service 04-07-2010, 02:29 PM
Replies: 2
Views: 1,742
Posted By CJ
Re: MPA 1000W Warranty?

Warranty coverage is 1 year from date of purchase. Please contact Customer Service at (800) 843-8823. A customer service representative will issue a return authorization for you to return your...
Forum: Customer Service 03-22-2010, 10:22 AM
Replies: 6
Views: 3,412
Posted By CJ
Re: Stainless Tube Mounting Hardware

I apologize for the problems you have experienced, however, the UMS brackets that you have used were not intended in the manner in which you are using them. Our only recommendation is that you find...
Forum: Customer Service 02-01-2010, 01:50 PM
Replies: 3
Views: 1,878
Posted By CJ
Re: Turn around time.

The number I gave is our 800 number. (800) 843-8823. If you get an automated attendant, dial 100 for the operator.
Forum: Customer Service 02-01-2010, 07:44 AM
Replies: 3
Views: 1,878
Posted By CJ
Re: Turn around time.

In order to determine whether your RA has been processed, you will need to provide the RA number or your name. You can contact us direct at (800) 843-8823 and anyone in customer service would be...
Forum: Customer Service 04-13-2009, 07:06 AM
Replies: 2
Views: 2,815
Posted By CJ
Re: Tube arrived cracked - Exchange Policy

I am sorry you have experienced a problem with your unit. Please call (800) 843-8823 and speak to customer service. We will need to issue you a return authorization number to have your unit...
Forum: Customer Service 04-09-2009, 10:02 AM
Replies: 2
Views: 2,291
Posted By CJ
Re: Problem with new bass tube

I'm sorry you are having trouble with your unit. Please contact us with your serial number, purchase date and the name of the dealer from whom you purchased, and we can then make arrangements to...
Forum: Customer Service 02-20-2009, 10:13 AM
Replies: 0
Views: 3,808
Posted By CJ
Free Shipping for Orders over $199

Just wanted to let everyone know, we will offer free shipping for orders over $199. We are not advertising this offer to everyone, but wanted our loyal forum members to know about it. Thanks!
CJ
Forum: General Chat 02-19-2009, 10:01 AM
Replies: 7
Views: 1,318
Posted By CJ
Re: I'm back!

Glad to have you back!
CJ
Forum: Customer Service 12-08-2008, 07:53 AM
Replies: 2
Views: 1,958
Posted By CJ
Re: Help

I'm sorry the unit does not work for you. Please contact our customer service department at (800) 843-8823 between 8:30 - 5:00 central time. We will issue you a return authorization to send the...
Forum: Customer Service 11-04-2008, 12:56 PM
Replies: 8
Views: 3,640
Posted By CJ
Re: FAST 1721 Harness

I apologize for not getting back with you sooner. I wanted to have our inventory checked on that honda harness to determine if it was just a defective harness, or if they all were the same. It...
Showing results 1 to 25 of 66

 
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